Can I design my own layout and have you print a personalized
map on it?
The New Movers Direct Mail Program always uses the Self Mailer format.
Click here to download the free template. The Custom Direct Mail pieces that
have volume discounted pricing include a Postcard, a Self Mailer and a Letter and
Envelope Package. For information about other custom direct mail products, please
contact us at RVoslow@MPG.DCGwest.com
Will I have a chance to proof or press check the mail piece
before it goes out?
Yes, we will post a proof online in about 2 days for your review.
What forms of payment do you accept?
Payment is made by your credit card. If you’re mailing a single direct mail campaign,
you'll enter your credit card information after the proof is approved. For the ongoing
monthly programs, you'll keep you credit card information on file and we will bill
you monthly.
Where do these lists come from, and how current are they?
For the ongoing monthly programs, we purchase mailing list data from Epsilon Data
Services (www.Epsilon.com). As a New Mover data COMPILER, they claim to have the
world's most extensive and accurate databases.
Will I be credited if there are any non-deliverable addresses?
As with any 3rd Party mail lists, there will be some un-deliverable mail pieces.
We take extra steps to scrub our lists by putting the data through the CASS and
NCOA processes. Un-delivered mail is destroyed by the Post Office and there is not
a refund.
Do I have to use the same artwork every month?
No, you can change the design as often as you like. But you have to have your final
artwork to us by the 25th of the month for us to mail by the 15th.
Are you environmentally friendly?
Absolutely. McCallum Print Group is not only the largest independently owned printer
in the Northwest, but also a leader in environmental stewardship. We are FSC-certified
and use recycled paper stocks. For complete details, click here:
http://www.mccallumprintgroup.com/about/environment.asp
Can your designer create my self mailer?
We do not have designers on staff. However, we would be happy to refer you to freelancers
who are familiar with the Design Template and the program.
What will my quantities be if I choose a monthly program?
A rough answer is 50 to 300 pieces per location per month within a 3-mile radius.
This quantity is seasonal and often erratic, so each month will be different.
Why is payment due so quickly on monthly programs?
A quick mailing to the New Mover market is vital! We want your direct mail piece
to arrive within the first month of the prospect moving into your neighborhood.
Your payment allows us to purchase the data, go on press and pay for U.S. postage
– all by the 15th of each month.
Can I have a copy of the data list used?
No, the data list of the monthly programs is rented for a one-time use only.
How will I know the mail piece has been delivered?
A ”seed” will be included for each mailing, so that the self mailer be will be received
at your location around the same day your new prospects or customers receive it.